Addressing Too Little Visibility and Even Less Time

Old world companies tend to struggle more than before, while Digitally Native Brands/Direct to Consumer companies with brilliant new offerings* grow rapidly and suddenly reach an inflection point where buying inventory without boundaries can no longer be sustained. The retail world changed too. Sales from e-commerce have sapped business from Brick and Mortar stores. Companies […]

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The Brave New Omnichannel World

As noted in Fierceretail: “Today’s shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase”. According to Glossy, customers at Nordstrom who use both channels spend five times more than those who don’t. Most research their purchase digitally before stepping into a store. I […]

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The Sharing Economy

In the past, we explored different challenges to retail: e-commerce and mobile, Echo and Facebook’s Messenger. Here is another one: The sharing economy. Brookings describes the sharing economy as “the peer-to-peer based activity of obtaining, giving, or sharing access to good and services”. Alternative names for this phenomenon include gig economy, platform economy, access economy, […]

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